Dongle Installing, Uninstalling, Troubleshooting

*LPT Dongle Installation*
Run Dongle Wizard and select the LPT Parallel Dongle option.  Make sure the dongle is plugged into the server computer and click the green arrow.  It takes approximately 10-20 seconds for the dongle drivers to load, if the Dongle Wizard does not return a Success message after one minute, then end task on the Dongle Wizard.  Uninstall the Dongle drivers and reboot the computer.  When the computer restarts, try again by running the Dongle Wizard.  If the problem persists, then try the Registration Code option.


*Uninstalling the LPT Dongle Drivers*
Run Dongle Wizard and select the Uninstall Dongle Driver option.  Make sure the dongle is plugged into the server computer and click the green arrow.  It takes approximately 10-20 seconds for the dongle drivers to uninstall, if the Dongle Wizard does not return a Success message after one minute, then end task on the Dongle Wizard.  Reboot the computer.
 

*USB Dongle Installation*
Run Dongle Wizard and select the USB Dongle option.  Make sure the dongle is UN-PLUGGED from the server computer and click the green arrow.  It takes approximately 10-20 seconds for the dongle drivers to load.  When the Success message is displayed click OK and plug the USB dongle into the Server computer.  Follow the instructions presented by the Add New Hardware Wizard by clicking on the default settings.


*Troubleshooting USB Dongle Installation*
If the Dongle Wizard does not return a Success message after one minute, then end task on the Dongle Wizard.  Uninstall the Dongle drivers and reboot the computer.  When the computer restarts, try again by running the Dongle Wizard.  If the problem persists, then try the Registration Code option.

 
*Uninstalling the USB Dongle Drivers (2000, 20003, and XP)*
Run Dongle Wizard and select the Uninstall Dongle Driver option.  Make sure the dongle is plugged into the server computer and click the green arrow.  It takes approximately 10-20 seconds for the dongle drivers to uninstall, if the Dongle Wizard does not return a Success message after one minute, then end task on the Dongle Wizard.  Reboot the computer.


*Uninstalling the USB Dongle Drivers (Vista)*
Open Control Panel
-> Hardware and sound
-> Device Manager
-> View Hardware and devices

Expand USB (+)

Right-Click USB Software Protection Device

Select Uninstall

Once completed, run Dongle Wizard and select the Uninstall Dongle Driver option.  Make sure the dongle is plugged into the server computer and click the green arrow.  It takes approximately 10-20 seconds for the dongle drivers to uninstall, if the Dongle Wizard does not return a Success message after one minute, then end task on the Dongle Wizard.  Reboot the computer.